Refund Policy for Branafrikana Knowledge Bank

Last Updated: [28/12/23]

Thank you for choosing Branafrikana Knowledge Bank. Please review our Refund Policy carefully.

Course Enrollment

1. Refund Eligibility:

   • Refund eligibility is determined based on the specific terms of each course. Please refer to the course description for details on refund availability.

2. Request Process:

   • To request a refund, please contact us at info@branafrikana.net within the specified refund period.
   • Clearly state the reason for the refund request and provide any necessary documentation.

3. Refund Processing:

   • Refunds will be processed within [number of days] days of approval.
   • Refunds will be issued using the same method of payment used for the original transaction.

Non-Refundable Items

1. Course Materials:

   • Fees for course materials, if applicable, are non-refundable once accessed or downloaded.

2. Late or Non-Attendance:

   • Refunds will not be issued for courses if the user fails to attend or participate.

Cancellation by Branafrikana Knowledge Bank

1. Cancellation of Course:
   • We reserve the right to cancel a course for any reason. In such cases, enrolled users will be notified, and a full refund will be issued.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at info@branafrikana.net.